Job Description
Job Summary: We're seeking a Data Center Chief Engineer to oversee the day-to-day operations and maintenance of mechanical and electrical equipment in our data centers, ensuring peak efficiency and availability. Job Description: Amazon Data Services Ireland Limited is looking for a skilled and dedicated individual to join our Data Center Engineering Operations Team in the Dublin Area. The successful candidate will be responsible for ensuring the physical infrastructure that supports Amazon Web Services operates at 100% availability, while maintaining first-class customer service to teams and groups within the data centers. The Data Center Chief Engineer will be responsible for: * Overseeing the day-to-day operations and maintenance of mechanical and electrical equipment in data centers * Operating independently with limited direct management * Assisting in the design and build out of new facilities * Acting as an escalation point for all facilities-related issues within the data center region * Performing root cause analysis of equipment failures * Troubleshooting and reporting of facility and data server-level events * Creating and deploying new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams * Providing training and guidance to Engineering Operations Technicians and assisting in recruiting efforts * Ensuring all safety procedures are adhered to by vendor and Amazon staff * Utilizing internal Change Management Systems to manage building workflows * Managing MV/LV Isolation to facilitate MV maintenance * Providing metric availability reporting on a weekly basis * Communicating complex technical information to a non-technical audience The successful candidate must be able to demonstrate the following competencies and behaviours: * Ability to solve problems at their root, stepping back to understand the broader context * Aptitude for troubleshooting and problem solving * Ability to maintain SLAs through the implementation of proactive issue detection and immediate response * Proven experience of reading SLDs and control schematics * Ability to follow support procedures, system documentation, and issue tracking entries into a trouble ticket system * Shows good judgment and instincts in decision making * Ability to prioritize in complex, fast-paced environment * Ability to demonstrate their ability to take ownership of technical issues brought to them by their customer base **Physical Requirements:** * Work at heights and from ladders * Perform physical tasks * Work in a noisy environment with ear protection **Basic Qualifications:** * Bachelor's degree in Electrical / Mechanical Engineering or equivalent * Strong working knowledge and experience of the purpose and infrastructure of a Data Center * In-depth knowledge of UPS, backup generator systems and generic mechanical-room infrastructure such as chillers, Cooler Units, and fan controls **Preferred Qualifications:** * Experience in operations and on-call support for Data Center facilities or Mission Critical Plants/Production facilities * Project Management experience Amazon is an equal opportunities employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.