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Job Description
Seeking a credit controller to operate a robust dunning cancellation procedure, build relationships with key brokers, and enhance customer experiences through quality data reconciliations.
Our client, a leading insurance company, is hiring for a credit controller to join their growing team.
Key Responsibilities:
- Operate a robust dunning cancellation procedure that aligns with the approved credit control policy for timely collection of premiums.
- Build and manage relationships with key brokers to fast-track premium collections.
- Enhance customer/broker/distribution partner experiences with quality data reconciliations.
- Identify and log details of overdue premiums for proposed cancellation and issue warning letters.
- Respond to inquiries raised by brokers/clients with professional and expedient handling.
- Collaborate with the shared services team on migrated processes, including cash allocation.
- Engage with the call-centre team to ensure prompt resolution of direct-to-consumer queries.
- Support the multi-national business in money movement and collection management.
- Provide timely commentary and supporting analytics for credit committee and senior management forums.
- Validate open items for bad debt provision.
- Identify root causes of issues and implement solutions to accelerate cash flows.
Requirements:
- Previous accounts/insurance experience.
- Stamp 4/European passport.
- Strong experience with MS Office and Excel.
- Third-level degree in business or accounting.
- Excellent teamwork, communication, interpersonal, and presentation skills.
- High-level attention to detail, analytical skills, and good organisational skills.