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Job Description
Manage the daily operation of the Chill/Freeze/Foodservice departments, driving sales, margin, and customer satisfaction in a fast-paced retail environment.
Job Description
Musgrave is one of Europe's most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain.
- Responsible for sales, margin, waste, range execution, replenishment, picking, and compliance within the chill/freeze department.
- Build strong relationships with customers to understand and meet their needs.
- Deliver excellent service to customers, focusing on maximising profitable sales and growing customer loyalty.
- Ensure all areas of the Chill/Freeze department are merchandised to the highest standards.
- Execute promotions in line with promotional guidelines.
- Work in partnership with the re-order team to ensure correct stock levels.
- Achieve full compliance on all Standard Operating procedures.
- Control waste, markdown, and shrinkage within the Chill Freeze department.
- Implement effective stock management principles, including cycle counting, date checks, and stock rotation.
- Ensure strict adherence to HACCP requirements and maintain accurate records.
- Consistently achieve and improve operational KPIs, including standards, availability, wastage, labour, and mystery shopper.
- Build and sustain a high-performing engaged team by providing clear direction, stretch targets, and regular reviews.
- Demonstrate Musgrave leadership skills and values, holding self and others accountable for meeting and exceeding objectives.
- Maximise team member potential, encouraging and sponsoring talent for succession within the branch and across the Group.
- Ensure departments are appropriately resourced to achieve maximum efficiencies and productivity in the most cost-effective manner.
- Communicate clearly and positively to engage all colleagues in delivering the brand's objectives.
- Ensure total awareness of legislative requirements and company policy and procedure regarding Health and Safety, Environmental Health, and legal considerations of the food environment.
Requirements
- 3-5 years' experience working within a fresh/chill freeze department in a retail/wholesale business.
- Understanding and familiarity with the grocery retail and/or foodservice markets.
- 1-2 years' experience in leading a team.