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Job Description
Join our international team that drives positive change, united by a spirit of openness and curiosity. We empower you to have an impact and to grow - personally and professionally. With us, you work at the heart of financial systems and evolve the way markets operate.
Our Story:
We are Deutsche Borse Group, a leading exchange organisation and innovative market infrastructure provider. We provide investors, financial institutions and companies access to global capital markets.
Your Role:
As part of the Client Onboarding & Documentation Team, you will support the daily activity of relationship managers with an understanding of all documentation that is used to set up a new customer and maintain existing ones.
Key Responsibilities:
- Perform thorough KYC reviews on Clearstream Fund Centre clients and ensure compliance with regulatory requirements
- Ensure strict adherence to existing AML policies and perform thorough checks on clients with this regard
- Oversee annual reviews in line with Clearstream Fund Centre risk rating and due diligence procedures
- Collaborate with internal teams to ensure compliance with KYC and AML frameworks
- Provide a document list to a customer requesting to open a new account
- Verify completed customer document package for pre-check
- Collect required documents for new customer or service change
- Manage customers on a day-to-day basis and optimize customer processes
- Support RM in respect to escalated customer queries and other customer-related administrative tasks
- Ensure that prospects are turned into satisfied customers by migrating them quickly and efficiently
Requirements:
- University degree in Economics, Business Administration, Finance, or another relevant subject
- Good understanding of the financial services industry and especially the funds industry
- Excellent communication skills, customer focus and service orientation
- An understanding of banking products and processes in the funds industry
- An understanding of Banking, Asset Managers and Global Custodians
- Sensitivity towards cultural differences
- Capacity to work independently, a curious state of mind, results-oriented
- Languages: English, Knowledge of French & German would be an additional asset