Job Description
We are seeking a professional to maintain a neat work area, perform duties as assigned, and provide exceptional customer service. Key responsibilities include maintaining a clean workspace, addressing customer concerns, and following company policies. We are a team of 27,000 passionate people delivering exceptional service across the UK and Ireland. We celebrate and recognise our people's successes and strive to create an inclusive environment where everyone feels valued and respected.
Maintain a neat and organised work area
Perform duties as assigned
Greet customers in a professional manner
Address customer concerns and escalate as required
Follow all company policies and procedures
Possess a professional demeanour and appearance
Strong customer service skills
Willing to work a flexible schedule
Positive attitude and strong work ethic
Experience with Microsoft Office Suite
Phone etiquette and call management skills