Job Description
Technical Operations Manager
About Abbott
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 113,000 colleagues serve people in more than 160 countries.
Abbott serves the Irish market with a diverse range of healthcare products including diagnostics, medical devices, and nutritionals. In Ireland, Abbott employs over 6,000 people across ten sites. We have six manufacturing facilities located in Clonmel, Cootehill, Donegal, Longford, and Sligo, and a third-party manufacturing management operation in Sligo. Abbott has commercial, support operations, and shared services in Dublin and Galway. We have been operating in Ireland since 1946.
Abbott Ireland Diagnostic Division Sligo
Abbott Diagnostics is a global leader of in vitro diagnostics with approximately 70,000 institutional customers in more than 100 countries. Our diagnostic products offer a broad range of innovative instrument systems and tests for hospitals, reference labs, blood banks, physician offices, and clinics.
Abbott's diagnostic products offer customers automation, convenience, cost-effectiveness, and flexibility. Abbott has helped transform the practice of medical diagnosis from an art to a science, helping to create the modern diagnostics industry through the company's commitment to improving patient care and lowering overall costs. The history of Abbott Diagnostics is filled with examples of first-of-a-kind products and significant technological advancements.
Purpose Statement
The Technical Operations Manager will be responsible for providing technical and strategic leadership to the Technical Operations Team based at Core Dx Sligo, focusing on On Market Product Technical Support.
Key Responsibilities
1. Provision of strong leadership of the technical teams to support a large portfolio of on-market assays. Ensure continuity of supply of high-quality, safe, and effective diagnostic products that meet or exceed customer expectations.
2. Completion of product and process improvement projects within the design control system.
3. Develop the skills and expertise of the technical support teams, assist with career development planning, and foster a culture of continuous learning.
4. Ensure the technical teams are engaged with EHS&E initiatives and the behavioral-based safety programme.
5. Ensure quality and effectiveness of key results of multiple major project plans through sound design; early risk assessments; and implementation of fallback strategies.
6. Keep abreast of developments in technical and manufacturing areas to ensure the plant continues to produce high-quality products in compliance with regulatory requirements and customer expectations.
7. Maintain up-to-date product specifications and operating procedures in agreement with Abbott and legal requirements of market supply.
8. Carry out troubleshooting activities as required leveraging problem-solving tools.
9. Work in collaboration with other work-centres in the site and divisional functions to deliver Operational Excellence initiatives including gross margin improvement initiatives.
10. Maintain vendor partnerships. Evaluate vendor reliability, performance, and changes to ensure adherence to plans, policies, and procedures to provide required products or services.
11. Establish collaborative relationships with the site leadership team. Ensure cross-functional teams are making good decisions regarding design, materials, manufacturing, quality, costs, regulatory compliance, intellectual property, and strategic fit within the patent portfolio.
12. Merge many ideas into a cohesive plan to ensure that functional goals and respective project plans maintain momentum and meet timelines.
Education and Required Skills
1. PhD in Biology, Chemistry, Biochemistry, or related discipline is preferable OR a Degree or equivalent in relevant Chemistry or Life Science discipline with extensive Leadership experience and technical capability.
2. 7-10 years postgraduate experience in commercial assay development and/or manufacturing.
3. 5 years people leadership experience.
4. Demonstrated industry knowledge of immunoassay diagnostics assays which may include a variety of analytics, multiple methodologies, as well as manually and fully automated tests for use in hospital and reference laboratories.
5. Experience of leading project teams for multiple complex projects.
6. Ability to work in a fast-paced and dynamic environment.
7. Understanding change control impact on design, verification, validation, and transfer of products and/or processes.
8. Demonstrated ability to develop and implement a talent strategy focused on skill gaps, employee development, and succession depth for critical positions.
9. Ability to work in a matrixed work structure and effectively negotiate through situations of multiple, differing stakeholders' needs.
WORK SHIFT:
Ie - As-Srmgs (Ireland)
TRAVEL:
Not specified
MEDICAL SURVEILLANCE:
Yes
SIGNIFICANT WORK ACTIVITIES:
Not Applicable
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