Job Description
Job Description:
Summary: Lead a team that manages life and pensions applications, develop SOPs, and implement operational improvements in a busy office.
Key Responsibilities:
* Manage the intake, review, and processing of life and pensions applications
* Develop and implement standard operating procedures for policy administration
* Approve and process applications according to product rules and regulatory requirements
* Monitor and review customer policy change requests
* Manage the transfer in process and ensure smooth processing of funds
Key Requirements:
* Bachelor's degree in business or related field
* Minimum Competency qualifications under CBI requirements
* 5 years of experience in the Insurance Industry, preferably in Life and Pensions
* Strong leadership, communication, and interpersonal skills
* Ability to identify areas for improvement and provide customer-focused solutions
Benefits:
* Attractive basic salary + performance-related bonus
* Other attractive staff benefits