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Job Description
Manage KYC controls and processes in the Americas region, ensuring regulatory compliance and minimizing seller impacts.
Amazon's Selling Partner Account Compliance team is hiring a programme manager to oversee KYC controls and processes in the Americas region.
Key Responsibilities:
- Define, measure, and improve key Customer Experience metrics across the KYC functions within the Americas region.
- Proactively identify situations that may pose significant compliance risk and guide management in the development/reviewing of applicable policies, procedures, and business practices.
- Participate and collaborate in the review and analysis of new regulatory developments and maintain oversight of developments impacting business activities.
- Ensure implementation of key processes within the company to meet regulatory framework.
- Work closely with key functional organizations to ensure proper implementation, reporting, and change management.
- Provide assistance and input on risk assessments.
- Interface with Product and Engineering teams to provide requirements and inputs for new system development, assist with user testing, and represent Compliance in stakeholder meetings.
- Establish a cadence with business self-testing and Compliance controls and monitoring teams to ensure key controls are being tested and monitored on an ongoing basis.
- Participate and collaborate in the review and analysis of new SOPs, enhancement of existing SOPs, and work closely with operations in rollout of initiatives.
Requirements:
- Bachelor's degree or equivalent.
- Experience in compliance program management, legal, governance, audit, risk/loss prevention, or equivalent.
- Experience handling confidential information.
Preferred Qualifications:
- Professional auditing qualification, or similar risk or compliance credentials.
- Experience with SQL and Excel.
- Experience in program requirements definition, together with data and metrics leveraging to drive improvements.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.