Job Description
Job Summary
Responsible for the sales strategy of carrier ethernet access services to international telecommunications and service providers.
Works as part of a team to drive sales by focusing on acquiring, developing, and managing strategic prospective clients in designated territories or market segments.
Designs and delivers live sales presentations to prospective regional and strategic clients, develops relationships with clients and positions the company brand as key components of the sales strategy.
Integrates knowledge of business and functional priorities.Acts as a key contributor in a complex and crucial environment.
May lead teams or projects and share expertise.
Core Responsibilities:
Creates and delivers face-to-face sales presentations to prospective regional and strategic clients, demonstrating knowledge of the latest company products and services.
Stays abreast of the competitive landscape and emerging technologies to best position company carrier services in the marketplace.
Develops the strategy of the sales territory or segment, including identifying regional and strategic partnerships and planning the development of a territory or market segment.
Actively researches and generates new leads with targeted carriers through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships.
Actively seeks ways to promote and position the company brand within territory or segment.Retains customer base by delivering on the company credo, ensuring a superior customer experience.
Maintains and builds customer relationships to drive customer retention.
Works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation with excellent follow-up skills.
Maintains accurate and quality sales records and prepares sales and activity reports as required.Attends out-of-office meetings with customers on a regular basis and demonstrates excellent verbal and written skills, as well as skills in presenting, persuading, and negotiating.
Consistent exercise of independent judgment and discretion in matters of significance.Required Skills and Experience:
More than 7 years of sales experience in the carrier services market.
Bring in a network of contacts and good relationships from previous clients that are Tier 1, Tier 2, and aggregator companies.
Demonstrate strong industry knowledge and expertise in Telecom Operator Services.Strong awareness in the telecommunications regulatory space such as compliance, licensing, and regulatory requirements.
Strong product knowledge and familiarity with network services.
Proven history of Business-to-Business (B2 B) sales.
Solution Selling - Ability to sell complex and customized telecommunications solutions to customer-specific needs.
Relationship Building - Strong ability to build long-term relationships with decision-makers in telecommunications companies.
Technical Understanding - a sufficient understanding of technical concepts such as bandwidth, latency, network infrastructure, and cloud integration.
Emerging Technologies - Knowledge of trends relevant to telecommunications service providers.
Experience leading or managing sales teams, setting KPIs, and driving performance.
Ability to strategically think and support the company's broader growth strategy.
Negotiation to close high-value deals and navigate complex deals.
Hold consultative sales conversations with clients by helping them identify their telecommunications needs.
Maintain customer retention by focusing on customer satisfaction.
Clear and persuasive communication skills both verbally and in writing.
Ability to solve problems and creatively manage customer problems.
Quick adaptability to new technology and market trends.
Ability to work with sales metrics and KPIs.
Foster an entrepreneurial spirit across senior roles in a small team.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience.
Know your stuff - be enthusiastic learners, users, and advocates of our technology.
Win as a team - make big things happen by working together.
Be an active part of the Net Promoter System.
Drive results and growth.
Respect and promote inclusion & diversity.
Do what's right for each other, our customers, investors and our communities.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.Education:
Bachelor's Degree preferred, or equivalent combination of coursework and experience.
Relevant Work Experience:
7-10 Years
#J-18808-Ljbffr