Job Description
**Account Executive Job Description** **Summary:** Drive revenue growth and develop relationships with existing clients to expand Docusign's agreement cloud. **Company Overview** Docusign brings agreements to life, with over 1.5 million customers and more than a billion people in over 180 countries using its solutions to accelerate business and simplify lives. The company's Intelligent Agreement Management platform unleashes business-critical data trapped inside documents, enabling companies to create, commit, and manage agreements. **Responsibilities** * Deliver programmatic engagement with existing clients to develop and maintain relationships, growing Docusign's incremental revenue by uncovering additional use cases and opportunities. * Qualify sales opportunities based on Docusign's sales methodology and metrics, including client fit and success criteria. * Position Docusign's value proposition as part of the overall business solution, linking benefits to key business issues. * Expand the Docusign solution beyond implementation, consistently seeking new business opportunities by presenting, recommending, and upselling new products, services, and partner solutions. * Process sales orders and facilitate customer onboarding. * Manage customer needs for engagement with other Docusign resources, such as professional services, training, product management, and marketing. * Enlist customers to participate in Docusign and partner events. * Provide accurate, timely reports and forecasts for management. * Develop and maintain sophisticated knowledge of Docusign's products and services. * Maintain current and accurate account information, leads, and follow-ups for assigned clients in the CRM database. * Handle overall customer loyalty, serving as an internal advocate and escalation point. **Job Designation** This is a hybrid role, requiring a minimum of 2 days per week in the office. The company reserves the right to change a position's job designation depending on business needs and local law. **Requirements** * Fluency in French and English. * Experience in consultative sales and account management, preferably within a SaaS model. * Digital literacy, including experience using sales force automation tools (preferably Salesforce.com), Microsoft Word, PowerPoint, and Excel. * Track record meeting and/or exceeding individual sales targets and quotas. * Services/Consulting delivery experience a plus. * Ability to handle large volumes of concurrent client relationships. * Ability to identify, critique, suggest, and implement intelligent changes to client business optimization processes. * Ability to work as a team and independently. * Outstanding verbal and written communications skills. * BS/BA degree. **Life at Docusign** Docusign is committed to building trust and making the world more agreeable for its employees, customers, and communities. The company values equality, honesty, and doing what's right every day.