-
Job Description
Accurate account management representative sought to maintain new and existing brokerage accounts and features. Strong PC skills, attention to detail, and ability to work under tight deadlines required.
The Role:
- Analize account applications and maintenance forms
- Prioritize and manage escalations and exceptions
- Manage client exception lists and documented needs
- Participate in process improvement initiatives
- Maintain customer confidence and protect operations
Key Skills:
- Excellent written and verbal communication skills
- Strong MS Office/PC skills
- Attention to detail and ability to prioritize tasks
- Good problem solving skills and technical orientation
- Ability to build and maintain business partner relationships
About Fidelity:
Fidelity is a privately owned company committed to innovation and customer service. We attract the best talent through a diverse and inclusive work environment. We are proud of our Irish presence established in 1996, with over 1,700 staff across IT and shared services. We are an equal opportunity employer and believe in building an enduring culture of inclusion and belonging.