Job Description
We are Quantcast, global leaders in AI-powered programmatic advertising and media performance. With measurement and consumer analytics in our DNA, we empower marketers to reach audiences and deliver measurable outcomes. Our mission is to make every marketer more successful and every campaign outperform expectations, empowering brands to build meaningful relationships with consumers and achieve business results.Since our founding in 2006, Quantcast has led the industry with some market-changing firsts, including the first measurement platform for digital publishers and the first AI-powered DSP. If you’re ready to join a passionate team building cutting-edge solutions, Quantcast is for you.As an Account Manager, you will ensure the success of current running campaigns, delivering world-class customer support to exceed expectations of retaining and growing the business in Benelux markets. You will start to take on the longer tail clients and ensure the success of these campaigns with guidance from your manager, and will cultivate strong partnerships with both internal teams and clients where appropriate, to ensure campaigns are set up for success and deliver against the client objectives. You will help put together weekly reports with insights, Post Campaign Analysis, and feed into recommendations and Quarterly Business Reviews.Responsibilities:Be the main point of contact for client campaign set up and support, resolving client issues in a timely manner.Partner closely with the Account Director and your manager to ensure that the onboarding of new clients is accomplished in a timely and efficient manner.Ensure agreed upon campaign is successful by consulting with clients on their campaign objectives and providing solutions to meet objectives.Drive growth through ongoing campaign renewals and increase deal size over time.Work closely with the Client services team to ensure operational excellence.Conduct performance calls and weekly client reporting / PCA collateral.Provide input on quarterly client business reviews that result in continuous renewal and incremental revenue.Provide research and insights to deepen client relationships and scale new lines of business.Requirements:Minimum 18 months+ of client-facing experience, marketing or consulting, preferably agency or client-side experience.Analytical skills.Demonstrated track record of success in outstanding customer service.Aptitude, creativity, and a preference for working in small, collaborative teams with minimal supervision.In-depth knowledge of traditional, digital, and mobile media.Fluent in French or German or Italian and English. #J-18808-Ljbffr