Job Description
MLC Student Language Programmes provides travel experiences for European students visiting Ireland. Our students are juniors, often from France, Spain, Italy or Germany, who stay with host families across Ireland, and select from a variety of summer activity camps or academic year programmes. The main purposes of their stay in Ireland are to improve their level of English and to have a fun experience. Why MLC? We are an established yet dynamic company that takes pride in offering our employees a professional and progressive place to work. We have an excellent reputation within the industry and are a market leader. From our team we expect hard work and energy and in return we try to make coming to work as rewarding an experience as possible! Now we have a rare opportunity to join our Longford-based team, and are looking for a motivated, ambitious individual for what is best described as an Account Management role within the Academic division of the company. The Role Client account management for European travel companies who book our high school programmes in Ireland for their students. This is achieved via. Regular communication with European clients (travel companies) to provide options and for students wishing to spend an academic year in Ireland. Building relationships with these clients to grow their bookings. Visits to Irish schools with European agents during visits. Growing the network of schools with whom we place students. European travel on occasion for networking events and client visits Handling all bookings via our online platform. Working with colleagues to ensure they provide the best possible service to your clients through: selecting the most appropriate school for each student, based on their individual criteria, and managing their school enrolment in schools across Ireland. finding the best matched host family in which to place each student and having conversations with many host families to make the perfect placement for both student and host family. Responsibility for supporting students and offering guidance and advice to host families during the programme. Overall administrative management of student visits which are carried out by local coordinators through-out the year. Ensuring timely collection and submission of year-end documentation from schools and on to European partners to allow students to re-enter education system in native country. Working closely with other internal departments. The Person A professional with the ability to effectively build relationships. A large portion of the role involves communication with European partners, school principals, students and host families. Someone with a background in education is advantageous but not essential. A motivated person who can effectively manage their own time and workload. Someone who can motivate and collaborate with colleagues to ensure the Academic department performs to the very high standards we have established. A creative problem solver to find solutions to any host family or student issues which may arise. The Package Competitive Salary Annual bonus Pension after 12 months Private healthcare after 12 months Skills: travel Education Account Management