Job Description
Account Strategist, Engage, Google Customer Solutions (Finnish, English) Minimum qualifications: Bachelor's degree or equivalent practical experience. 2 years of advertising, consultative sales, business development, online media environment, or marketing role. Ability to communicate in English and Finnish fluently to support clients in the Finnish market Preferred qualifications: Master's degree in a business related field or equivalent practical experience. 2 years of experience working in a complex, matrixed organization. 1 year of experience managing digital marketing and advertising campaigns, projects, and relationships with customers or agencies. About the job Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users. In this role, you will deliver effective solutions to potential businesses from all verticals and business models, in each stage of their journey, in an efficient way for the business. You will establish relationships by conducting regular phone consultations and business pitches with a large portfolio of clients. You will use your problem solving and objection handling skills to operate in a fluid environment, reaching for ambitious business and productivity goals. Using your relationship-building skills, you will provide Google-caliber solution business, partnership management and analysis to deliver successful business outcomes. Using your commercial acumen, you will find out the business needs of Google's key clients and achieve their marketing objectives while driving incremental business deals through our industry leading advertising solutions. Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, youll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers and we have fun doing it. Responsibilities Build and manage relationships with our clients, and develop an understanding of their business challenges, marketing objectives, and success metrics. Work with internal and external stakeholders to ensure workflows and projects are completed on time to a set standard. Plan for, and achieve, business growth goals, through the presentation of Google advertising products or solutions that will help our clients to meet their marketing objectives. Develop data-driven analysis and consultative recommendations that align with customer goals, and quantify opportunities with recommendations to present to customers. Build an in-depth knowledge of how Google Advertising products work and can be used to help meet a range of marketing objectives. Google Benefits Annual Bonus / 13th Cheque Gym Meal Allowance / Canteen Medical Aid /Health Care Group Life Assurance Phone Allowance Staff Discounts Study Assistance Relocation Assistance Pension Fund Paid Holidays