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Job Description
Part-time Admin Support role in Galway, providing exceptional customer service and administrative support in a dynamic corporate training environment.
Welcome and assist Facilitators, Tutors, Customers, Clients, Students, and Learners with a professional and courteous manner.
Key Responsibilities:
- Prepare and serve tea and coffee, and perform light catering duties.
- Manage telephone inquiries with exceptional telephone etiquette and assist with various administrative tasks.
- Utilize Microsoft Office tools to support daily operations in certification, invoicing, and managing queries.
- Maintain a high level of attention to detail in all tasks performed.
- Perform light centre housekeeping, ensuring training rooms are kept tidy and setup for use.
Requirements:
- Leaving Certificate.
- Proficiency in Microsoft Office suite (Word, Excel, Power Point, Outlook).
Desirable Skills:
- Excellent communication and interpersonal skills.
- Strong decision-making and problem-solving abilities.
- Fluency in written and spoken English.
- Exceptional telephone skills with the ability to handle inquiries effectively.
- Fast and accurate typing skills.
- Ability to thrive under pressure and handle multiple tasks efficiently.
- Confidence in interacting with clients in a professional manner.
- Helpful and approachable character with exceptional attention to detail.
- Ability to work independently and take initiative.
Experience:
- Previous experience in Reception/Front of House roles preferred.
- Prior customer/client-facing or customer service experience desired.
This is a part-time position offering some flexibility with hours, allowing you to balance work with other commitments.
If you possess the required qualifications, skills, and experience, and thrive in a fast-paced environment where every day brings new challenges, we encourage you to apply.
We look forward to welcoming you to our team.