Job Description
The Administration Team Lead role at UPMC Aut Even Hospital involves leading, guiding, and supervising administration staff to manage patient administration services. Responsibilities include managing administration departments, reviewing workflow, implementing new processes, promoting team-based change, planning resources, prioritizing needs, and abiding by hospital policies.
Key duties:
- Reflect the mission of UPMC Aut Even Hospital in performance and attitude
- Manage Administration Departments to handle patient and client requests professionally and efficiently
- Review and analyze current workflow and develop a system of change
- Implement new processes and systems within departments while meeting departmental needs
- Promote a strong team-based approach to change
- Plan, manage, and coordinate resources within departments
- Prioritize the needs of the service to ensure efficient operation
- Delegate duties and responsibilities to meet service needs
- Absorb hospital policies, procedures, and guidelines
- Be aware of fire policy and health & safety within the hospital
Responsibilities also include implementing best practice in the Medical Records Department, carrying out the role of standard lead in JCI Accreditation, participating in quality and risk management, and consulting with Administration personnel on suggested improvements.
Qualifications:
- Previous relevant experience is essential
- Strong relationship management and employee relations skills
- Excellent leadership, collaborative, and organizational skills
- Able to multitask and prioritize
UPMC is an equal opportunity employer, and we provide a total rewards program that is market competitive and fair, with opportunities for growth.