Job Description
About RSM As one of the worlds largest networks of audit, tax, and consulting firms, RSM is committed to delivering big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you. RSM Ireland is one of the countrys fastest growing advisory firms, specialising in the provision of audit, tax and consulting services to leading domestic and international mid-market clients. We are a key member of the RSM International network and work closely with over 64,000 colleagues in 820 offices, spanning over 120 countries. RSM International is the worlds most rapidly growing accountancy network and currently ranked number six globally. When you join RSM youll have a world of opportunity to build the career you want. Its your future. Own it at RSM. Our clients range from growth-focused entrepreneurial businesses through to leading multi-national organisations across many sectors and operating nationally and across borders. The Opportunity The purpose of this role is to provide an enthusiastic, effective and efficient administration service and to ensure that internal and external clients receive a quality service in all respects. This role will act as the main liaison for staff and visitors to the office. This is an excellent opportunity to join our professional and innovative team and learn from the best. Responsibilities: Administration Processing of all post received and dissemination to relevant unit Forwarding general correspondence to clients Responsible for all outgoing post including registered post Management of all couriers into and out of RSM office Printing, binding, scanning and photocopying documentation Assisting with client and networking events Ordering of stationery and consumables as required Playing a key role in supporting the Operations team with all facilities matters performing to the office e.g. advising manager of faults and repairs which need attention, liaising with contractors onsite. Acting as part of the wider Business Operations team providing administrative support to Finance, HR, Compliance and Operations as needed. Reception Cover Responsibilities To manage all phone calls to the RSM office To greet all visitors coming into the reception area with the utmost professional courtesy and respect To book meeting rooms, liaise with all RSM staff and co-ordinate the booking system to ensure it is kept up to date To set up meeting rooms (layout/screen/projector/ etc) and restore the room to standard set up after use To ensure all meeting rooms are fully equipped with relevant materials (note pads, pens etc.) To prepare refreshments for meetings and office events To order lunches and canapes for events as required To support office events when required (may include some early mornings and late afternoons with notice) To book couriers and taxis for clients and staff as required Ad hoc administrative duties as and when required Performing regular stocktaking of office consumables ensuring that supplies are kept, topped up and replenished through the day. Filing & Archiving To enter information accurately on MS Excel Spreadsheets and on other electronic systems To follow all company policies in accordance with the RSM rules regarding confidentiality of client papers To safeguard all client data and information in all formats To deal with all requests regarding access of files and to keep accurate records of files signed out and ensure documents are retained and destroyed in accordance with RSM policies About the ideal candidate The ideal candidate will have the following skills and experience: Essential At least 2 years previous relevant experience Excellent verbal and written communication skills and attention to detail Excellent customer service skills Strong team working ability and a positive, enthusiastic attitude Demonstrate experience with MS Word, MS Excel, MS PowerPoint and related programmes Ability to remain discreet working with confidential matters Commitment to, and enthusiasm for, client service and delivery Ability to work co-operatively and effectively within the team and the organisation Ability to manage multiple tasks simultaneously, solve problems, manage and meet the deadlines and maintain a high quality of work. Possess a personal presentation that reflects a professional image and the values of the organisation Desirable Experience in professional services, financial services or similar industry is an advantage Flexibility is required and an ability to remain calm under pressure Possess adaptability to manage changing work requirements and varying volumes of work #RSM is an equal opportunity employer Skills: Office Administrator Dublin