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Job Description
Seeking an Admissions Administrator to manage patient bookings and admissions, providing exceptional customer service and maintaining accurate records.
We are a Not-for-Profit Private Healthcare provider, committed to delivering exceptional care and upholding our Mission and Values.
About the Role
As an Admissions Administrator, you will play a vital part in ensuring a seamless and positive experience for patients and visitors.
- Manage the end-to-end booking and admission process for patients, ensuring efficiency and accuracy.
- Provide exceptional customer service to patients, visitors, and staff.
- Maintain effective communication with consultants, colleagues, and other departments to ensure smooth patient admissions.
- Accurately handle patient records, data entry, and billing processes.
Key Responsibilities
- Manage patient bookings and admissions, ensuring a seamless and positive experience.
- Provide exceptional customer service to patients, visitors, and staff.
- Maintain accurate records and handle data entry and billing processes.
- Work effectively within a team to achieve departmental goals and objectives.
Requirements
- Leaving Certificate or equivalent.
- Minimum of 2 years' experience in an administration role.
- Customer service-oriented with a professional telephone manner.
- Strong interpersonal skills and ability to work effectively within a team.
Desirable Criteria
- Previous secretarial/administrative experience in a healthcare setting.
- Previous cash handling experience.
- Experience with a Patient Management Systems.
About Us
We are a Not-for-Profit Private Healthcare provider, committed to delivering exceptional care and upholding our Mission and Values.
- Competitive salary with opportunities for career growth.
- Strong brand and reputation in the Healthcare delivery sector.
- Continuing to introduce initiatives to enhance the employee experience.
- Strengthening our Staff Wellbeing offering.
- Embedding Equality, Diversity & Inclusion as a key part of our Workplace Culture.