Job Description
Job Title: Admissions Administrator Location: Limerick About the Role: We are seeking an enthusiastic and self-motivated Admissions Administrator to join our team. In this role, you will play a vital part in ensuring that the admission and booking process for scheduled patients is a seamless and positive experience. This is an opportunity to work in an environment where quality, respect, care, and compassion are at the heart of everything we do. Hours: 35 hours per week. Shift patterns rotate and range from 7am to 7pm. Flexibility around working days and shift times are an inherent part of this role. Occasional Saturday shifts are required. Key Responsibilities: Manage the end-to-end booking and admission process for patients, ensuring efficiency and accuracy. Provide exceptional customer service to patients, visitors, and staff. Maintain effective communication with consultants, colleagues, and other departments to ensure smooth patient admissions. Accurately handle patient records, data entry, and billing processes. Work as part of a dynamic team, maintaining strong relationships and contributing to the overall goals and objectives of the department. Essential requirements: Leaving Certificate or equivalent. Experience: Minimum of 2 years' experience in an administration role. Customer service-oriented with a professional telephone manner. Strong interpersonal skills and the ability to work effectively within a team Ability to multitask and adapt to changing demands Desirable criteria: Previous secretarial/administrative experience in a healthcare setting. Previous cash handling experience Experience with a Patient Management Systems Good working knowledge of private health insurance claims and billing Why You Should Work With Us: Competitive salary with opportunities for career growth. Strong brand and reputation in the Healthcare delivery sector. Being part of a Not-for-Profit Private Healthcare provider, where Exceptional People Deliver Exceptional Care. Continuing to introduce a range of initiatives to enhance the employee experience. Strengthening our Staff Wellbeing offering as part of our KeepWell continuous improvement journey. Embedding Equality, Diversity & Inclusion (EDI) as a key part of our Workplace Culture. Staff Engagement & Recognition Initiatives. A working environment that is conducive to a positive Work/Life Balance. Flexible and innovative working patterns. Increased Commitment to Staff Development. Bons Blue Goes Green on new ideas to demonstrate our commitment to sustainability. Most of all, a great fun place to work! How to Apply: If you are a dedicated individual who values teamwork and excellence in patient care, we would love to hear from you! To apply, Please click on the Apply button above. Closing date for receipt of applications is 12pm on Friday, the 11th of October2024. Informal enquiries to: Mandy Duggan, Patient Access Manager Join us in upholding the Bon Secours Mission and Values and be a part of an organization where your work makes a difference every day. BON SECOURS HOSPITAL IS AN EQUAL OPPORTUNITIES EMPLOYER