Advisory Services Senior Consultant - UnitedHealth Group
  • Dublin, Leinster, Ireland
  • via BeBee.com
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Job Description

Advisory Services Senior Consultant

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.

The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.

Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities.

As a Fortune 5 business, we're one of the world's leading healthcare companies.

Job Summary:

Provide people, process and technology consulting services to strengthen and improve healthcare operations that result in stronger financial returns and a healthier healthcare system.

  • Responsible for product management and working on product suites with requirements and expectations set by clients.
  • Support client implementations of products and/or services and work with clients to design and/or develop new product offerings.
  • Support the creation of sales pursuit materials and other business development activities like proposals and Statements of Work (SOWs).
  • Identify and document business process re-engineering opportunities including current and future state process flows.
  • Define, develop and document business requirements to ensure clients' needs are captured and delivered.
  • Collaborate with business and technology teams to define deliverables and develop solutions that meet or exceed client requirements.
  • Perform project management duties including the creation of status reports, work plans, project budgets, resource plans and presentations for client leadership.
  • Create written and oral communication artifacts that effectively summarize findings, support fact-based recommendations and provide appropriate detail to substantiate conclusions.
  • Develop financial models and tools, including cost-benefit analysis, resource utilization models and performance reports.
  • Conduct research studies that may include collecting, analyzing, trending and presenting data and recommendations to management.
  • Assist in and perform quality assurance and user acceptance testing by writing test scripts, executing test cases and documenting defects.
  • Assess and recommend vendor products to client leadership.
  • Maintain work papers, project deliverables and other artifacts that can be leveraged as intellectual capital within the confines of the client agreement.
  • Lead and mentor other analysts and consultants.
  • Design and develop reporting capabilities while integrating multiple data sources.
  • Manage and incrementally improve ongoing reporting and data solutions.

Requirements:

  • Master's degree in finance, business, management, IT.
  • Product Manager Experience and Certification.
  • Significant experience working in a Management Consulting/Professional Consulting environment.
  • Extensive experience in a client-facing environment.
  • Experience talking to customers and users, and importantly, understands the value of doing that.
  • Experience in Data visualization and analytics tools (Example: Tableau, Power BI).
  • Strong communication and negotiation skills.
  • Considerable experience in the following areas: Business Analysis, Systems Analysis, Project Management, General Consulting and/or Business Process Improvement.
  • Proven experience building/creating project deliverables with the ability to manage multiple complex workstreams.
  • Proven analytical and critical thinking skills with the ability to communicate complex findings in a structured and clear manner.
  • Ability to collaborate and communicate effectively cross-functionally and externally.
  • Experience managing executive reporting capabilities and managing reporting solutions.
  • Ability to work in office on a hybrid schedule (3 days home / 2 days in-office).

Preferred Qualifications:

  • Healthcare experience preferably US healthcare sector.
  • Project Management Certification (Example: PRINCE2, PMO).
  • Agile (Scrum Master, Product Owner).
  • Experience with the following tools/applications: SAS, SQL, JIRA, CA Agile (Rally), Aha.
  • Experience with Coordination of Onboarding / Training Delivery.
  • Experience working with test plans and test cases.
  • Document new APIs / Services and modify existing ones after evaluating the following: user stories, business requirements, high-level design documents and database models.
  • Experience working in a product development/management environment.

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