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Job Description
Join Apple, a team that continues to innovate the way people and machines interact. As an Annotation Analyst, you'll be part of the Data Operations team, enhancing the user experience and working with talented individuals passionate about AIML. You'll annotate data, evaluate customer responses, and use your language and cultural knowledge to improve the customer experience. This is a fast-paced, dynamic environment that requires flexibility, active listening, and attention to detail.
Key responsibilities include:
- Swiss French reading, writing, and comprehension skills to support the language specific market
- Fluency in English reading, writing and comprehension skills to partner with international teams
- Excellent active listening skills with the ability to understand verbal nuances
- Understanding of the local region and cultural variations
- Demonstrates integrity and focuses on customer privacy
Preferred qualifications include:
- Demonstrates attention to detail and critical thinking skills in evaluation of language usage and dialect
- Highly organized with strong attention to detail
- Ability to independently navigate systems and tools
- Experience in content review or a similar environment, prior testing experience preferred
- Demonstrates flexibility and adaptability to changing work-flows and responsibilities
- Grows with a team where expertise is shared and feedback is welcomed
- Excels at working independently to make timely decisions and take appropriate actions
- Experience as an end user of Siri, similar Intelligent Personal Assistants, or other AI
- Successfully meets or exceeds targets, working within tight deadlines
- Ability to identify business process solutions that increase efficiencies
- Ability to maintain focus and aim for high results through large volumes of tasks
- Ability to work on safety data which could include offensive material
- Thrives in repetitive work and ambiguous scenarios
- Bachelor's degree or equivalent job-related experience
This is a full-time position with competitive pay, great benefits, eligibility to participate in our company stock plan, time off, and employee discount.