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Job Description
Seeking an experienced Export Coordinator with a strong background in Air Freight export operations to oversee end-to-end processes and ensure high customer satisfaction.
Job Description
We are looking for a skilled Export Coordinator to support the export supervisor in managing day-to-day functions, including booking shipments, tracking progress, and ensuring customer satisfaction.
Key Responsibilities:
- Oversee end-to-end air freight export processes
- Prepare all required documentation, including invoices, air waybills, and customs declarations
- Monitor post-flight operations daily, resolving any queries or discrepancies effectively
- Communicate efficiently with colleagues, customers, and suppliers both locally and internationally
- Ensure compliance with industry regulations and stay updated on relevant policies
- Review supplier invoices and handle any discrepancies
- Build and maintain strong customer relationships, keeping clients informed throughout the shipment process
- Maintain high standards of customer service for both internal and external clients
Requirements:
- 2-4 years of experience as an Air Exports Coordinator
- Solid understanding of customs procedures
- Familiarity with the freight forwarding industry
- Strong interpersonal, written, and verbal communication skills
- Effective time management, planning, and organizational abilities
- Proficient in problem-solving
- Ability to thrive in a fast-paced and dynamic environment
- Capable of working independently and contributing to team performance
Desirable:
- Dangerous Goods certification
- ACSP training
Terms:
Permanent, Full-time, Monday – Friday
Package:
Negotiable salary (dependent on experience) and benefits