Job Description
Area Manager Team Operations | Contract type Permanent Full Time Location: Dublin About Mitie Mitie provides a wide range of facilities management (FM) services across Ireland, Europe, and the UK. These are delivered as integrated FM contracts, in bundles or as single services, depending on client requirements. Our service areas include technical services, energy and building services, cleaning, security, front of house and consultancy. We work with a wide range of private and public clients to create great work environments, which resulted in Mitie winning 4 awards in the 2023 Facilities Management Awards, including Total FM Service Provider for the third year in a row. We have also won 3 awards in the Workplace Excellent awards in 2023 Best in CSR, Manager/Leader of the Year, Excellence in Learning & Development over 1,000 employees. Mitie have been awarded the IBEC Keep Well Mark in 2021, 2022 and 2023 for our commitment to employee wellbeing and we have also been named in the Top 100 Employers for Wellbeing in Ireland for two years in a row. We are proud of our diverse workforce and like to recognise our people through various reward and recognition schemes, as well as through learning and development. Our premise is simple: the exceptional, every day. Key responsibilities: Management of cleaning operatives at client sites on daily basis. Visit assigned sites on a regular basis to audit our delivery, QMS, H&S Budgetary control of costs v budgets. Variances understood and explained. Creation of purchase orders as and when needed, approve invoices for payment. Provide strong customer support in line with contract SLA's. Dealing with suppliers daily. Responsible for signing off for payment of supplier invoices. Mobilise new contract wins, follow the Mitie Mobilization plan from TUPE through to steady state. Motivate Mitie onsite staff, train, supervise and organise replacement cover where required. Agree any training needs and free up staff accordingly. Support business development regarding surveys, pricing, meeting prospective clients. Undertake performance management of staff under your control, performance manage as necessary. Manage disciplinary and grievance issues with guidance from HR to adopt a consistent approach. Review applications, interview and select new recruits as and when approved and required. Provide a safe working environment for our employees on client sites & to co-operate & co-ordinate with clients on site health & safety matters. Complete Toolbox talks with staff on a regular basis About you: Previous Facilities Management or related industry experience required. Good people management skills, with at least 2 years demonstrable team management Interest in delivering outsourced Soft Services Commercial awareness Budget Management & resource planning. Proven track record in a demanding environment. Excellent communication and organisational skills. Company Benefits: 25 days annual leave Annual leave purchase scheme (buy up to 5 extra days of annual leave per year) Company vehicle and phone Free virtual GP service Access to our Employee Assistance Programme (EAP) Mi Recognition (Thanking employees for a job well done ranging from €25 - €250) Talent Referral Scheme (Earn €100 - €3000 for referring a friend to Mitie) Long service awards (Ranging from €50-€300) Mi Deals (Fantastic savings at high street stores) 10% health insurance discount for employees who join under the MITIE plan. A non-contributory life assurance scheme Personal Retirement Savings Account (PRSA) scheme Save as you Earn Scheme (a risk-free savings plan that allows you to buy Mitie shares at a special discount) Bike2Work Scheme Tax Saver Scheme Educational Support Learning & development (access to 200 courses on our L&D platform) This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. It does not attempt to detail every activity, and should be utilised as a general guide, detailing the minimum requirements and responsibilities of the position. Specific tasks and objectives will be agreed with the post holder following the appraisal process and on an as and when required basis throughout the post holder's period of employment. Mitie is an equal opportunity employer Skills: Area Manager Cleaning Manager Regional Cleaning Manager