Job Description
Location: Galway, Mayo, Roscommon Counties Job Type: Permanent Full Time Days Required: Monday to Friday Impulse Recruitment are currently hiring for a Area Service Manager for a large company based in Dublin Covering Galway Mayo and Roscommon Counties This is a Full Time Permanent role and a great opportunity to join a large team Overview Location: Galway, Mayo, Roscommon Counties Job Type: Permanent Full Time Days Required: Monday to Friday We are seeking an experienced ASM to oversee service delivery across multiple client sites in the Galway, Mayo, and Roscommon counties. This is a key leadership role responsible for ensuring operational excellence, client satisfaction, and effective staff management. The successful candidate will also play a crucial role in maintaining positive client relationships and ensuring that service standards are met consistently. Key Responsibilities: Client Relationship Management: Act as the first point of contact for clients, building and maintaining strong relationships to ensure satisfaction with service delivery. Service Delivery Oversight: Ensure service operations meet established quality, efficiency, and consistency standards. Conduct regular site visits and audits to monitor compliance. Health & Safety: Uphold and promote health and safety standards across all sites, ensuring staff operate safely. Staff Management: Oversee staff performance, including involvement in appraisals, training, and disciplinary procedures when necessary. Recruit, onboard, and induct new employees, ensuring they meet required standards. Reporting & Compliance: Ensure timely completion of timesheets, ISO, HSEQ documentation, and any other necessary reports. Training & Development: Identify training needs and coordinate necessary development opportunities to enhance staff capabilities. Equipment & Materials Management: Ensure the correct storage and security of cleaning materials and equipment at each site. Qualifications & Experience: Minimum of 3 years of experience in a customer-facing or management role. Proven leadership skills, with experience in managing staff performance. Knowledge of health and safety standards, and a commitment to maintaining a safe working environment. Soft services/technical experience (preferred). A full clean driving licence is required. Strong organizational skills and attention to detail. Proficiency in PC operations and use of relevant software. Hospitality or Facilities Management experience would be ideal Benefits: Competitive salary and bonus structure (€1,000 yearly bonus). Company car provided. Employee assistance program. Special Requirements: Must have a full, clean driving licence. Skills: Area Manager Management Facilities Management