Job Description
Job Summary: Asset Services Notifications Officer role involves collating and interpreting corporate action events, reconciling data, and processing notifications within agreed SLAs, while maintaining risk levels and liaising with clients and internal teams.
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We are a diverse and inclusive workplace for everyone, and we hire individuals with a broad range of backgrounds and experiences. We invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
We believe in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.
The Asset Services department is responsible for corporate action event types relating to equity and debt products. The Event Capture and Notifications team is strategically aligned within the department to provide accurate and complete Corporate Action notifications for all European markets to Prime Broker, Trading and Swaps client base.
Key Responsibilities:
- Collate and interpret information on corporate action events received from agent banks and various feeds.
- Reconcile data and accurately process event notifications within agreed SLAs.
- Monitor incoming queries to ensure they are answered accurately and in a timely manner.
- Review team processes and identify focus areas for potential improvement.
- Maintain risk within the levels set by the management team.
- Liaise with and resolve asset servicing related queries for clients, internally and externally.
Requirements:
- Knowledge of Banking / Financial services industry.
- Dividend or corporate actions experience ideally.
- Ability to work under pressure and to tight deadlines and to work as part of a team.
- Flexible approach to work and the needs of the department.
- Ability to drive multiple deliverables within tight timelines.
- Ability to escalate issues and manage risk.
Additional Skills:
- Good communication skills.
- Attention to detail.
- Good problem-solving skills.
- Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
- Excels in working among diverse viewpoints to determine the best path forward.
- Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner.
- Commitment to challenging the status quo and promoting positive change.
- Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
Benefits:
- Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner.
- Competitive pension plan, life assurance and group income protection cover if you become unable to work because of a disability or health reasons.
- 20 days of back-up childcare including virtual tutoring and 20 days of adult-care per annum.
- Ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, specified illness cover etc.
- Use of a flex fund to use towards benefits.
- Access to free counselling through an Employee Assistance Programme and virtual GP services.
- Opportunity to donate to charities of your choice directly through payroll and the bank will match your contribution.
- Opportunity to join our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland's most iconic cultural institutions.
- Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area.