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Job Description
As an Assistant Store Manager at Reiss, you will be responsible for delivering premium customer service, achieving targets, and driving commercial and operational excellence in our Dublin, Dundrum store.
Reiss is a leading luxury brand with a strong presence in over 230 locations internationally. Our continued success is built on the intrinsic sustainability, quality, and timeless elegance of our designs. We are committed to growing our business, walking in the shoes of our customers, and being exceptional in everything we do.
As a member of our Retail team, you will be part of a dynamic and fast-paced environment where you will be expected to:
- Support the day-to-day running of the store, identifying opportunities to drive sales and maximize profitability
- Achieve targeted KPIs, inspiring the team to deliver exceptional service through regular service and product training
- Implement and maintain effective and efficient operational processes, procedures, and administration
- Support with recruitment and conduct performance/probation reviews
- Deputize in the absence of the Store Manager
To be successful in this role, you will need:
- Previous retail management experience at a similar level
- A passion for premium or luxury product, although all retail backgrounds are considered
- A proven track record of increasing overall business performance
- Excellent customer service skills, with the ability to deliver through your team
- Strong commercial product management skills, with the ability to flex between customer service, operational, technical, and visual elements
- Confidence working under pressure, with the ability to thrive in a fast-paced retail environment
- Self-motivation, focus, and drive to achieve team and individual goals
- Excellent people management skills, with the ability to bring the best out of your team
- Good written and verbal communication skills
We offer a range of benefits, including:
- Seasonal business wear allowance
- Generous employee discount
- Rewarding bonus and commission structures
- Wellbeing and financial support through our Employee Assistance Programme
- Low monthly cost health support through our medical cash plan
- Fitness discounts
- Family friendly policies, including enhanced parental pay
- 25 days annual leave
- Employee referral scheme
- Career development opportunities