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Job Description
About the Role
Associate Director Performance Operations
Optum is a global healthcare company that delivers care and technology to help millions of people live healthier lives. As a key member of our team, you will play a critical role in driving operational performance and improving health outcomes.
About Us
We are a Fortune 5 business with a strong presence in Ireland and the UK. Our team of over 2,100 talented individuals is dedicated to supporting global healthcare systems and delivering exceptional results.
Key Responsibilities
- Drive operational performance by collaborating with matrix partners and fostering a team approach.
- Lead analytics efforts to build and deliver multiple performance metrics.
- Liaise with key stakeholders to ensure initiatives are communicated, implemented, and reviewed for continuous process improvement.
- Identify opportunities to improve cost, quality, and work product.
- Review manual report packages to identify opportunities to automate reporting and/or eliminate redundancies.
Requirements
- Previous extensive Operations Management experience in a matrix environment.
- Proven hands-on experience managing projects and end-to-end processes.
- Demonstrated experience working in a highly matrixed environment.
- Demonstrated experience managing and driving team performance.
- Intermediate proficiency with PowerPoint and Excel.
Preferred Qualifications
- BA/BS or Advance degree.
- Experience with SharePoint, Teams.
- Experience with Project Management.
- Excellent communication skills, both written and verbal.
- Ability to manage multiple projects/tasks simultaneously to meet contractual deadlines or other time-sensitive commitments.
At Optum, we are committed to creating a healthier atmosphere and promoting diversity and inclusion. We are an Equal Employment Opportunity employer and welcome applications from all qualified candidates.