Role & Responsibilities : Assist in project specifications for both print & apply and image ID Projects Support of Print and Apply and Image ID installed base Perform scheduled onsite visits to maintain existing install base Install, set up and provide user training on label printing equipment Work to agreed SLA's Administration, use of company tracking and logging systems Phone support /call logging Strong communications and interpersonal skills Problem solving techniques Conscientious Flexible Ability to prioritize work Proficient in MS Office Take ownership of issues C driving license as some travel to local customers required Working as part of the Operations team, the role is for an experienced Automation / Support Engineer, to provide support for existing and new installations. Ideally, the candidate will have an electro - mechanical qualification, and a background in automated process support. Skills: Strong interpersonal skills electro - mechanical qualification Background in Automated process support Benefits: Pension health insurance