Job Description
The Role: Providing the clients with a courteous, pleasant and professional service primarily via our call centre, through our website / email or by providing back office support. On occasion may be required to assist members via face to face interactions. Processing of loan applications, assisting members with their account management, acting as teller, assisting members with Credit Control queries and assisting members with any of the range of services offered. Back office administrative / operational duties as the needs of the office dictate. Persons Specification The successful candidate will be A motivated individual. Excellent communication and interpersonal skills. Ability to work under own initiative with minimal direction. Ability to work to deadlines and targets, can prioritise tasks under pressure. Requirements The successful candidate will be required to satisfy the minimum competency requirements as set out in the Central Bank Guidelines for the sale of insurance products. (QFA/CUA(Loans)/APA in Loans/Pathways CU Diploma/ACCUP). The Company will provide financial support for the successful candidate to obtain this qualification, if they do not have it currently. For more information on whats involved in achieving An APA in Loans please check out Good IT Skills Excellent administration skills and attention to detail 1 to 2 years of previous experience an advantage but not a requirement as full training will be provided Skills: Banking lending loan