Job Description
Role Description: This position will have a variety of duties including; Providing clients with a courteous, pleasant and professional service primarily via call centre, through website / email or by providing back office support. On occasion may be required to assist clients via face to face interactions. Processing of loan applications, assisting clients with their account management, acting as teller, assisting clients with Credit Control queries and assisting clients with any of the range of services offered. Back office administrative / operational duties as the needs of the office dictate. Requirements The successful candidate will be required to satisfy the minimum competency requirements as set out in the Central Bank Guidelines for the sale of insurance products. (QFA/CUA(Loans, Savings & Investments)/APA in Loans, Savings & Investments /Pathways CU Diploma/ACCUP). The Company will provide financial support for the successful candidate to obtain this qualification, if they do not have it currently. Good IT Skills Excellent Member/Customer Service Skills Excellent administration skills and attention to detail. 1 to 2 years experience in a similar role would be an advantage. Skills: banking lending loans apa qfa Benefits: salary pension