Job Description
Your new company You will be working as a Sales and Service Advisor with one of the country's leading retail banks. You will be joining a team based in North Dublin and will be required to be fully onsite while you learn your new role and will be able to work from home twice a week once settled. Your new office benefits from free parking and subsidised canteen. Your new role In this role, you will manage personal lending applications and enquiries from our most valued customers over the phone. Since this position involves selling both regulated and non-regulated products, candidates must be accredited in these product categories by completing the Qualified Financial Advisor modules. Handle a variety of inbound and outbound calls from customers Build rapport with each customer by understanding their needs and identifying additional sales opportunities. Take ownership and resolve each situation to the customer's satisfaction. Handle and resolve customer queries /requests in a timely manner and with a first call resolution approach. What you'll need to succeed A track record of delivering a consistent level of exceptional service to customers. Proven track record for delivering strong results against agreed targets. Excellent communication skills, both verbal and written. APA Loans (Loans & Regulations) What you'll get in return You will gain invaluable experience for an initial 12-month assignment with a leading Irish bank to further your skills and career prospects at a competitive hourly rate. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Ireland is a trading division of Hays Specialist Recruitment (Ireland) Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be Skills: Banking APA Banking Advisor QFA Benefits: Competitive Hourly Rate