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Job Description
About The Fleet Hotel
The Fleet Hotel is a boutique hotel located in the heart of Dublin, offering a unique and welcoming experience to its guests.
Job Summary
We are seeking a skilled and friendly Bar Person to join our team. As a Bar Person, you will be responsible for preparing and serving a variety of beverages to our guests, maintaining a clean and organized bar area, and providing exceptional customer service.
Key Responsibilities
- Drink Preparation
- Mix and serve drinks according to standardized recipes.
- Create cocktails and other beverages based on customer preferences.
- Pour wine, beer, and other spirits accurately and efficiently.
- Customer Service
- Greet customers warmly and engage in friendly conversations.
- Take orders from customers, offering suggestions based on the menu.
- Ensure customers are satisfied with their drinks and overall experience.
- Handle complaints or concerns professionally, escalating when necessary.
- Bar Maintenance
- Keep the bar area clean and organized, including washing glasses, cleaning surfaces, and restocking supplies.
- Ensure that all equipment, such as blenders, shakers, and beer taps, are in good working order.
- Maintain a well-stocked bar by ordering and rotating supplies as needed.
- Cash Handling
- Accurately handle cash, credit card transactions, and tips.
- Operate the point-of-sale (POS) system for taking orders and processing payments.
- Balance the cash register at the end of the shift.
- Compliance
- Follow all legal regulations related to the sale of alcohol, including checking identification for age verification.
- Adhere to health and safety standards, including proper hygiene practices and food safety regulations.
- Be aware of and follow policies regarding the responsible service of alcohol.
Requirements
The ideal candidate will possess at least 1 year's experience in a similar role in a 4* hotel setting.
Perks and Benefits
- Competitive rate of pay
- PRSA pension scheme
- Career progression opportunities across the Windward group
- Employee Assistance Programme
- Digital Wellness Programme
- Complimentary, high-quality meals on duty including breakfast, lunch & dinner
- Discounted room & dining rates in Windward properties for you as well as friends and family
- Employee awards & staff recognition scheme including employee of the Quarter, team recognition days and random treat days