Job Description
Bar Manager role at Jameson Distillery Bow Street, leading daily operations, managing teams, and driving commercial growth.
We are seeking a highly skilled and experienced Bar Manager to join our team at Jameson Distillery Bow Street. As a Bar Manager, you will be responsible for leading the daily operations of multiple bars, managing teams, and driving commercial growth. This is a fantastic opportunity to shape the future of our bars, inspire our guests, and make a meaningful impact on the world of whiskey.
About Jameson Distillery Bow Street
Our Visitor Experience at Jameson Distillery Bow Street has been the most celebrated address in Irish whiskey since 1780. We welcome thousands of visitors from all across the globe through our doors, where we connect our guests to our world-class whiskey production process and deep-rooted history.
The Role
As a Bar Manager, you will be responsible for:
- Leading the daily operations of multiple bars, ensuring all shifts run smoothly
- Managing bar inventory, placing orders in a timely manner, and monitoring stock levels
- Planning and creating team rosters in advance to ensure adequate staffing levels during busy periods and events
- Ensuring all administrative tasks are completed efficiently, including daily reports, logs, and other operational documentation
Employee Engagement & Development
- Fostering a positive and collaborative team culture by ensuring clear and open communication
- Empowering the team to deliver a world-class service and uphold our highest standards of excellence
- Fostering a culture of continuous learning by providing comprehensive training on delivering the best Jameson drinks
People Management
- Conducting daily, weekly, and monthly team catch-ups and 1:1 meetings to communicate performance feedback, business updates, and important operational information
- Engaging with staff on the job to provide support, guidance, and hands-on leadership
- Acting as a point of contact between the team and senior management to relay important updates and business priorities
- Overseeing staff performance appraisals and offering constructive feedback to encourage personal and professional development
- Developing a team of skilled, motivated individuals who work well together and support one another in achieving bar targets
- Leading by example, ensuring the team upholds high standards of customer service and bar operations
- Collaborating with colleagues across all our teams to deliver an unforgettable brand experience
Systems & Reporting
- Utilising and managing office applications such as Microsoft Office, CORE, and SAP to streamline operations
- Embracing and leading the use of technology for rostering, stock management, and financial reporting
- Ensuring all team members are trained and competent in using relevant software systems
Health & Safety
- Ensuring all safety and security procedures are strictly followed, safeguarding both the team and the business
- Being the bar's champion for health and safety, conducting routine checks and ensuring a safe work environment for staff and customers alike
- Promoting a safety-first culture within the bar, regularly reviewing and updating safety protocols to maintain compliance with legal and company standards
Commercial Growth
- Monitoring bar performance in line with budgets and revenue targets, identifying areas for improvement and implementing solutions
- Collaborating closely with the Marketing team to execute promotional campaigns and events that drive footfall and increase bar sales
- Tracking performance of promotions, providing feedback to management and marketing on their success and areas for improvement
Requirements
- At least two years of operational management experience in a dynamic consumer-oriented setting
- A world-class approach to service standards with a keen eye for detail
- An approachable and professional management style, with a natural ability to foster an environment of collaboration and respect
- Strong ability to navigate team dynamics while also thriving independently
- A great communicator, capable of engaging and inspiring groups of any size
- Driven self-starter who shows initiative, problem solves, and connects well with all sorts of people
- Proficient in HACCP, Licensing Laws, and compliance
What We Offer
- Daily lunch allowance
- Profit share scheme to reward your contribution to the company's success
- Annual allowance to spend on our portfolio of products and merchandise
- Full training on both our product and tours
- Wellbeing Programme "THRIVE" supports employees across the three main pillars: Life, Body, and Mind
- Up to 2 days paid leave every year to volunteer at a charity of their choice