Job Description
AsaCloudSupportEngineeratAmazonWebServices,youwillassistagloballistofcompaniesanddevelopersusingcloudproducts,armingcustomerswithtoolsandtacticstogetthemostoutoftheirinvestment.Theroleinvolveslearningandusinggroundbreakingtechnologies,applyingadvancedtroubleshootingtechniques,interactingwithleadingengineers,anddrivingcustomercommunicationduringcriticalevents.Keyresponsibilitiesincludesolvingcustomercases,coachingnewhires,developingtraining,andparticipatinginprocessimprovementandstrategicinitiatives.RequiredqualificationsincludeeffectivecommunicationinEnglishandPortuguese,experiencewithHadoopecosystemsandLinuxsystemadministration,andagoodunderstandingofETLandNetworkingconcepts.PreferredqualificationsincludeunderstandingofcloudcomputingconceptsandexperiencewithscriptingordevelopinginlanguageslikeUNIXShell,Python,R,andJava.