Job Description
Yuno Energy is part of the Yuno Group, alongside a suite of brands, including PrepayPower and Kaizen Energy. We entered the Irish market in late 2023 as a disruptive new supplier of residential electricity. With an ambitious mission to help Irish consumers save energy and money through a data-driven, app-based offering, Yuno Energy is revolutionising how people interact with their energy. Designed to offer radical transparency and reward energy efficiency, Yuno Energy's app-first approach provides a clear view of users' energy habits, detailing every hour, unit, and cent of their usage - with just a few taps. We're offering ambitious candidates the chance to grow their careers in a fast-paced and challenging work environment that's part of a wider group with over 500 employees. Apply today and become part of a fast-moving, forward-thinking company dedicated to innovation and growth. About this role: As a member of the Business to Business Sales Team, the primary responsibility of the Billing Analyst is to ensure complete, timely and accurate billing of customers in partnership with our Revenue and Specialist Billing team. We are looking for a target-driven Billing Analyst to work with the growing Business to Business Sales team across the PrepayPower/Yuno Group. This role requires an individual who has the ability to work on their own initiative and develop procedures and processes as the business continues to grow. The ideal candidate will be highly target-driven with strong experience working with Microsoft excel preferably in a utilities billing role. The role will involve a high level of excel based billing work and the successful candidate will be required to improve and streamline the existing billing process. Our workplace is fast-paced and innovative. We believe in employee progression and recognising performance; we enjoy working hard, smart and having fun. If you are ambitious, results focused and enjoy a challenge, you will enjoy working with PrepayPower. What we offer: Salary OTE Based in Sandyford Monday - Friday 9:00 am - 5:30 pm Hybrid work available after training (3 days in office and 2 days at home.) Your New Key Role Responsibilities Ensuring all billing activities are completed accurately and on time in partnership with the Commercial Billing team Oversight and final sign off of the final billing calculation and preparation of customer invoices prepared by our Commercial billing team Setup and maintenance of our Master billing file and management of tariffs and rate cards Resolving exceptional billing queries from customers and other departments internally. Carryout analysis and reconciliations to confirm accuracy of processes. Liaising with other departments and 3 rd parties, to identify and resolve billing issues. Assessing impacts and making recommendations to prevent recurrence. Develop and implement new reports to track process performance. Liaising with IT and Development departments re billing process improvement. Providing an insight of existing processes and potential scope for automation Providing regular reports to head of department on all billing activity on a weekly & monthly basis. Assume the role of billing lead for any internal projects ensuring billing efficiency and process definition is always achieved. Providing Consumption reports and analysis to clients monthly and when requested Work closely with accounts department and clients on debtors list Carryout adhoc activities as needed Essential Skills & Experience Proven ability to work to strict targets to achieve individual and team objectives. Hold a minimum qualification or minimum 2 years' experience is a similar role. Excellent communication skills with the ability to articulate complex ideas effectively. Intermediate level excel experience. Excellent analytical, numerical & problem-solving skills. Proven ability to work in a self-directed and organised manner. Experience of working with a Customer Relationship Management (CRM) system would be beneficial. Previous utilities experience is preferred with energy supplier experience would be a distinct advantage. Career Incentives & Benefits Competitive salary & bonus structure Pension Contribution Scheme Health Insurance Group Scheme & EAP with Laya Healthcare Great career progression opportunities in a growing company with strong market growth Fast-paced and friendly team environment Continual training and development Annual leave, increasing with service. Modern offices with excellent facilities in Sandyford and the flexibility to work remotely Established CSR, Wellness, and Social Committees, and great social events. Refer a Friend Scheme Tax Saver Travel Tickets & Bike to Work Scheme With Yuno Energy, we are growing at a lightning-fast pace and continuing to offer customers new ways of managing their energy. Yuno Energy is an Equal Opportunity Employer. We believe in treating all our employees, customers, and other stakeholders with dignity and respect. We're looking for diverse talent and creating an inclusive workplace that delivers exceptional, innovative services for our customers. We encourage applications from people with diverse backgrounds and experiences. This is not the first time the Yuno Group has disrupted the market through innovation. In 2010, our team also created PrepayPower, Ireland's largest Pay-as-You-Go energy provider. Back then, as today, we recognised that people needed greater control over their home energy. As early adopters of smart meter technology, we've built app-based services that are now used by (170,000) customers across Ireland. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.