Job Description
BestDrive are experts in automotive parts repair including tires, brakes, exhausts and much more, as well as offering a robust car servicing and Pre-NCT checking facility. With over 30 branches across Ireland we are a Continental Company. We aim to be fully digitized offering the best technical/software equipment available on the Market. BestDrive are also leading the way in the service, maintenance and tyre replacement for EV and Hybrid cars. We have comprehensive training, including a fully equipped training facility to enhance careers within the motor industry.Job Purpose: The Branch Manager is responsible for the overall management of the branch and the achievement of all financial targets within his/her branch.Key Tasks Required:Operational ManagementO Planning, organising, staffing, directing and controlling of all branch staff.O Maximise the branch's potential by ensuring all branch and financial targets are met.O Ensure that all branch staff fully adhere to correct procedures in relation tasks and stock management.O Maintain all costs within targeted figures.O Regularly review all costs and look for opportunities to reduce.O Ensure all stock is maintained and regularly audited.Staff ManagementO Identify recruitment needs within budget and process with support from Human Resources Department.O Conduct annual employee appraisals for all branch staff and provide regular feedback to all staff on their performance.O Coach and motivate branch staff to ensure they meet business demand and targets set.O Develop and encourage positive working relationships within the branch and where issues arise resolve them, or if unable, escalate to their Regional Manager.Business DevelopmentO Promote at every opportunity to existing and potential customers the range of services that we provide.O Develop relationships with existing and potential customers to retain and grow branch business.O Bring forward ideas/suggestions for new products or services that could generate additional revenue.O Responsible for entire branch performance reporting weekly sales to area manager.Quality ManagementO Responsible of the housekeeping of the branch.O Responsible for staff uniform compliance.O To deliver excellent customer service at all times (phone/face to face).O Ensure good work practices are being followed in the branch and all technical guidelines are being adhered to - following the policy of getting it right first time.Health and Safety ManagementO Ensure full compliance by all floor staff with health and safety/environmental policies and procedures.O Ensure full compliance by all floor staff with safety/environmental legislation. Promote and be a role model for safety in the Branch.O Report all breaches of safety policies/procedures and legislation to the Branch Manager.BenefitsEssential - you must have motor industry knowledgeTwenty Three days annual leave.Branch Margin Bonus.Q Bonus.Company Branch Vehicle.EAP program.Sick Pay Scheme.Company Pension.Bike to work scheme.Uniform provided. #J-18808-Ljbffr