Job Description
**Job Summary:** Manage day-to-day operations of a retail store, delivering exceptional customer service, driving sales, and coordinating branch operations to meet performance and profitability goals. Job Purpose: To take responsibility for the day-to-day operations of our clients store, ensuring the delivery of outstanding customer service, efficient sales management, and effective coordination of branch operations. Reporting directly to the Regional Manager, this role focuses on driving sales to meet performance and profitability goals. **Key Responsibilities:** • Collaborate with the Regional Manager and Sales Representatives to set and meet monthly turnover targets. • Oversee all key branch functions, including Trade, Retail, DIY, Showroom, and both Internal and External Sales. • Provide leadership and support to staff, ensuring the delivery of exceptional customer service. • Manage stock, purchasing, and inventory levels to maintain adequate stock, ensuring adherence to working capital guidelines set by the Board. • Supervise yard and transport functions to ensure smooth operations. • Manage staff attendance, timekeeping, and disciplinary actions when necessary. **Requirements:** • Previous management experience essential, preferably within a Builder Providers or similar industry. • Strong understanding of the construction industry. • Excellent interpersonal and communication skills with a strong commercial focus. • Ability to lead and motivate a team to achieve branch targets and objectives. **Company Overview:** We are a leading provider of building materials and services, with a strong presence in the construction industry. Our company values exceptional customer service, teamwork, and a commitment to excellence. **Salary & Benefits:** An attractive package will be offered to the successful candidate, including performance-related bonus, company vehicle, and employee discount.