Job Description
Join Our Team and Make a Difference
Business Analyst - Ref: 6508 Permanent Full-Time Contract
Park West Business Park, Dublin 12
Job Purpose: Reporting to the Head of IT, the Business Analyst will be part of a new Service Design team within the Rehab Group.
The Business Analyst will be a vital link between our IT department and the organisation’s business objectives by supporting the delivery of new solutions within the group through a process of requirements elicitation, validation, and testing.
This is critical to ensure we meet the needs of the organisation by understanding current business processes and bringing efficiencies through the delivery of new processes and solutions to business problems.
Responsibilities:
- Define the Business Analysis function for Rehab Group and define processes to record requirements and manage delivery, reporting to management and identifying areas of improvement in the IT delivery process.
- Gather detailed requirements from the business and IT units and write appropriate use cases, test cases, and process flows to allow the accurate delivery of appropriate solutions to the organisation.
- Develop strong working relationships with key stakeholders across the full organisation.
- Identify business processes which need improvement and out-of-date technology solutions to help drive change in the organisation.
Requirements:
- NFQ8 or equivalent qualification in IT/Computer Science or equivalent work experience.
- ITIL V3 Foundation Certification is desired.
- Minimum 3 years relevant experience working in a technology or business environment.
- Certification to Microsoft Standards (MCP, MCSE, MCTS) or working familiarity in Microsoft toolset essential.
- Formal qualification in Business Analysis or Project Management or equivalent work experience.
- Knowledge of UML is an advantage.
- Previous experience in Business/Systems Analysis or Quality Assurance.
What we Offer:
- Company Pension Scheme
- Paid maternity/paternity/adoption leave
- Educational leave
- 27 days annual leave
- Bike to work scheme
- Income protection
- Unpaid leave
- Health and Wellbeing programme
- Employee discount scheme
- Digital Doctor
- Financial support for studying and study leave
- Long Service Reward Scheme
- Sick leave
- Employee Assistance Programme (EAP)