Job Description
We are growing our team in Dublin and are seeking a motivated, proactive, Business Consultant to join our Global Customer Services Group. You will deliver finance process automation solutions for global customers based on our innovative best in class software.About SoftCo:SoftCo is a fast-growing global Procure-to-Pay and Compliance technology company. Our Smart Automation technology is transforming how companies manage their Procure-to-Pay processes, improving efficiency, staff morale, and fighting fraud.With 34 years of experience, SoftCo ranks highest in independent customer satisfaction surveys. We are proud that all our projects are successful, and that our market-leading technology delivers our customers unrivalled levels of automation with the greatest savings. We operate from offices in the US, Finland, UK, and Ireland. We have over a million users worldwide, including PwC, Volkswagen, Patagonia, Primark, Logitech, and all 80 departments of the Finnish Government. We are certified with ISO27001, Microsoft Gold Partner, all types of SOC, and we are an AWS Advanced Technology Partner.Business Consultant – Your role:You will be actively involved in the complete project lifecycle from pre-sales through to project delivery.Your responsibilities:Client Consultation: Collaborate with clients to understand their current AP/P2P processes, business objectives, and challenges, and recommend SoftCo solutions.Configuration: Provide solution designs that align with clients’ unique needs, including workflow optimization and ERP integration in line with SoftCo solutions and best practice.Product Expertise: Maintain a deep understanding of our AP/P2P automation solutions and stay up to date with industry trends, best practices, and emerging technologies.Technical Analysis: Evaluate the technical requirements for ERP integration, assess compatibility, and provide guidance on data mapping and system interfaces.Training: Deliver engaging training and demonstrations to showcase the capabilities of the SoftCo solution, including the integration process with various ERP systems.Business Process Mapping: Collaborate with clients to map their existing processes and identify opportunities for improvement and automation.Project Support: Assist clients in project planning, resource allocation, and change management strategies to ensure successful solution implementation.Client Relationship Building: Establish and nurture strong, long-lasting client relationships, ensuring that their needs and objectives are met.Documentation: Create and maintain detailed project documentation, including configuration documents, project plans, and status reports for internal and external use.Ensure adherence to company policies.Other ad-hoc duties as required.Your profile:Bachelor’s degree in a relevant field (e.g., Business, Finance, Computer Science) or commensurate experience.Proven experience in the AP/P2P industry, with expertise in ERP integration, D365 F&O desired (Min 2 years).Strong technical knowledge around SQL, XML, and Server configuration.Strong understanding of ERP systems (e.g., SAP, Oracle, NetSuite, Microsoft).Commercial mindset and business acumen.Ability to work under pressure and meet deadlines.Exceptional communication, presentation, and negotiation skills.Strong analytical and problem-solving abilities.Willingness to travel to client sites as required.What we can offer you:This is an opportunity to expand your knowledge, develop your career, and work with state-of-the-art technology in a rapidly growing sector. We encourage our team to be ambitious, and at SoftCo, there is a culture of progression. We support your development by investing in training and partnering with leading learning platforms and providers. Uniquely, our structure means you work directly with the most senior leaders in the business, who see your potential.A competitive remuneration package is on offer, and our benefits package includes company-paid health insurance, life assurance, pension, bonus package, long service incentive awards, membership of our on-site gym, and an employee referral scheme. Our customers are all over the world, so travel is an option, and if working for one of the most innovative technology companies is your thing, then look no further.Join SoftCo and be part of a talented team that is shaping the future of SaaS software. Apply now to embark on an exciting journey where your skills and expertise will make a meaningful impact. #J-18808-Ljbffr