Job Description
Company Description Verisk has been a leading source of information about insurance risk since 1971. For a broad spectrum of commercial and personal lines of insurance, Verisk provides statistical, actuarial, underwriting, and claims information, as well as analytics; compliance and fraud identification tools; policy language; property related data; and technical services. Verisk Underwriting serves insurers, reinsurers, agents and brokers, insurance regulators, risk managers, and other participants in the general insurance marketplace. To learn more about Verisk please visit: www.verisk.com. Our global team uses machine learning, automation, and other emerging technologies to collect and analyze billions of records. We provide advanced decision-support to help manage risks and claims, as well as monitoring and advising companies on complex global matters such as climate change, catastrophes, and geopolitical issues. At its core, Verisk uses data to minimize risk and maximize value. At Verisk you can build an exciting career with meaningful work; create positive and lasting impact on business; and find the support, coaching, and training you need to advance your career. We’ve been recognized by Forbes as a World’s Best Employer and a Best Employer for Women, testaments to our culture of engagement and the value we place on an inclusive and diverse workforce. Job Description Act as first point of contact for designated clients, visit new and existing clients to demonstrate products in order to win new business. Be responsible for developing and managing new client relationships assigned by the Chief Commercial Officer or Sales Director. Account manage designated customers. Drive new business growth from existing and new clients, manage your new business pipeline and execute client strategy plans. Manage and follow relevant administrative systems and sales processes such as account plans, sales force, sales plans and internal processes. Ensure customer satisfaction by collaborating across internal business teams and coordinating customer strategy with other business units. Negotiate contract terms and pricing of license agreements with new and current business partners, coordinating with the Legal Department and the Chief Commercial Officer and/or Sales Director to review contracts and licensing issues. Establish a need for new products and capture client requirements, ensuring a feedback process for these requirements and challenges into product development and innovation teams. Provide input into forecast and revenue tracking systems, including risk assessment of client and business partner revenue numbers for annual forecasts and budgets. Monitor licensees/contracts to ensure compliance with license (e.g. tracking and verifying receipt of appropriate fees and ensuring renewals). Complete all responsibilities as outlined in the annual Performance/Objectives plan. Complete all special projects including engagement with key stakeholders and other duties as assigned. Promote the Verisk brand within the insurance market and present a positive, professional image of the company at all times. Work with the Operations Director to plan and arrange customer services reviews, ensuring all documentation is up to date and metrics are prepared in a timely manner by service team. Qualifications Ideally a Bachelor’s degree or equivalent plus 5 years plus of experience working in a client facing role, ideally within the data or insurance sector. Proven customer service, sales and marketing, and negotiation experience are required. Experience in preparing and executing sales contracts. Strong communication, interpersonal, negotiation and organizational skills are required. Must have demonstrated ability to develop and maintain effective relationships with customers, including handling difficult and complex customer issues and related projects. Experience in developing business opportunities, growing revenue and developing and managing a sales pipeline. An ability to actively contribute to product development by feeding back client requirements and needs, and supporting Verisk Product innovation. Additional Information For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster. At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed. We’re 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations. Verisk Analytics is an equal opportunity employer. All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. #J-18808-Ljbffr