Job Description
We are currently in search of an enthusiastic and skilled Café Team Lead to join a bustling team at a busy Café, located in Co. Clare. This exciting position entails overseeing a team, providing exceptional customer service, adeptly handling multiple tasks, prioritizing responsibilities, and ensuring all targets are achieved. Flexibility is essential for this role, which reports directly to the Food & Beverage Manager. The new Café Team Lead will hold a permanent, full-time position, working an average of 40 hours per week, with a roster of 5 days over a 7-day cycle. They will have the opportunity to thrive in a unique and friendly environment, while also benefiting from a highly competitive salary. The Café Team Lead will be responsible for: The day to day running of a busy Café Training and consistent mentoring of all Food and Beverage Assistants Delegating in an efficient manner, ensuring all team members have a clear understanding of their duties, the product offerings, the required standards of food presentation and attention to their workstation and its environs Promoting a positive working environment for all the team. Optimising opportunities to motivate and enhance performance levels of the team Ensuring all customers receive a warm welcome providing excellent customer service A robust and practical approach to food safety at all times, while ensuring HACCP and hygiene practices are constantly maintained Creating, managing, and maintaining biweekly staff rosters on company software Weekly Food & Beverage ordering with company suppliers Dealing with any customer comments and feedback in a timely fashion Ensuring all customers receive a warm welcome providing excellent customer service. Qualifications, Skills and Experience: The ideal candidate will be passionate about food and customer service Must have a proficient knowledge of Microsoft Office suite Must have hands-on approach, be self- motivated and be capable of multi- tasking Must have excellent communication and people management skills Previous working experience in a similar role will be an advantage Trained in HACCP principles is a requirement. To apply, please email your cv to or call for further details. Skills: Roster Management Cafe