Job Description
**Data Center Chief Engineer** **Summary:** We are seeking a highly skilled Data Center Chief Engineer to oversee the day-to-day operations and maintenance of mechanical and electrical equipment in data centers, ensuring 100% availability and first-class customer service. **Job Description:** Amazon Data Services Ireland Limited is looking for an energetic, detail-oriented individual to join our Data Center Engineering Operations Team in the Dublin Area. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. **Key Responsibilities:** * Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in data centers * Operate independently with limited direct management * Assist in the design and build out of new facilities * Act as an escalation point for all facilities-related issues within the data center region * Perform root cause analysis of equipment failures * Troubleshoot and report of facility and data server-level events * Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams * Provide training and guidance to Engineering Operations Technicians and assisting in recruiting efforts for the same * Ensure all safety procedures are adhered to by vendor and Amazon staff * Utilize internal Change Management Systems to manage building workflows * Provide metric availability reporting on a weekly basis * Communicate complex technical information to a non-technical audience **Competencies:** * Ability to solve problems at their root, stepping back to understand the broader context * Aptitude for troubleshooting and problem solving * Ability to maintain SLAs through the implementation of proactive issue detection and immediate response * Proven experience of reading SLDs and control schematics * Ability to follow support procedures, system documentation, and issue tracking entries into a trouble ticket system * Shows good judgment and instincts in decision making * Ability to prioritize in complex, fast-paced environment * Ability to demonstrate their ability to take ownership of technical issues brought to them by their customer base **Physical Requirements:** * Work at heights and from ladders * Perform physical tasks * Work in a noisy environment with ear protection **About the Team:** AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.