Job Description
Post Title: Chief Operations Officer Post Status: Permanent Location: Beaumont Hospital, Dublin 9 Reports to: Chief Executive Officer Salary: The salary scale ranges from €121,293- €148,246 per annum. Appointment will be made at a point in line with Government pay policy. Hours of work: Full-Time, 35 hours per week Closing Date: Applications must be submitted by 5.00pm on Wednesday 25th of September 2024. Please note the hospital reserves the right to close the competition early should a substantial number of applications be received. Position Summary The Chief Operations Officer is a senior executive management level position with responsibility for leading an experienced and dedicated team in the delivery of excellent, high quality services to patients. Reporting to the Chief Executive, the post holder will be responsible for day-to-day operations management and lead on the delivery of ambitious performance improvements across a wide range of sub specialty services. They will also lead on the development and implementation of clinical service redesign and improvement ensuring that the hospital remains at the forefront of service delivery and clinical service innovation and is responsive to potential changes in the external environment. Principal Duties and Responsibilities The Chief Operations Officer will: As a key member of the corporate executive team, work collaboratively with the Chief Executive, Clinical Directors, Directors of Corporate Functions and Heads of Department in the service lines to ensure smooth and effective delivery of hospital services. Contribute to the development and delivery of strategic objectives, fully participating as a member of both the Executive Management Forum and Hospital Board. Contribute to the development and delivery of the wider Hospital agenda, including positioning Beaumont Hospital as a significant contributor to the RCSI Hospital Group and Regional Health Authority. Oversee and coordinate functions and activities within the Clinical Directorates, continuously assessing, streamlining and improving how core clinical services are delivered. Develop effective planning and control systems to ensure resources are secured, deployed and managed effectively within their area of responsibility, providing managerial leadership for operational service delivery. Ensure the effective and efficient development/deployment of the workforce capacity and capability. Lead and develop a strong and dynamic team, providing vision and direction to the operational services developments, ensuring that organisational strategic objectives are achieved. Develop, implement and continuously review organisational structures, policies, protocols and procedures, assuring balanced access for scheduled and unscheduled care. Manage and oversee the Patient Flow function implementing changes where necessary. Promote a culture of personal responsibility where staff are supported to deliver and held accountable for performance. Provide a mentorship/support role for managerial and clinical senior staff. Ensure that personal development needs and the resources to attain these are reflected in individual objectives set at the annual appraisal. Ensure effective service delivery of care pathways and implementation of new policies and procedures. Promote and effect a continuous quality improvement environment for operational services in accordance with existing and future regulatory requirements. Work closely with the Clinical Directorate Management Teams and Head of Quality and Safety to organise and assure implementation of all internal and external Quality Safety and Risk Management policies and procedures pertinent to operational services. Provide full information to the CEO on all key performance indicators through regular updates, reporting proactively on any areas of concern. Assume hospital-wide leadership for other specific projects if so requested by the CEO. To manage and provide the relevant information on all the required key performance indicators. Develop business cases, strategic plans, project plans, new policies and procedures, consultation papers and governance arrangements as required. Ensure that robust, effective and compliant programme governance arrangements are implemented and maintained. Build and maintain appropriate relationships with all external stakeholders and promote Beaumont Hospital future service opportunities. Deputise for the CEO, acting for, and representing them in matters as and when required. Develop and reinforce the reputation of Beaumont Hospital as a provider of excellent services. The above job description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Qualifications Selection criteria outline the qualifications, skills, knowledge and/or experience that the successful candidate will need to demonstrate for successful discharge of the responsibilities of the post. Applications will be assessed on the basis of how well candidates satisfy these criteria. Criteria: Essential Desirable Qualifications: Possess a degree in healthcare management or relevant professional/3rd level qualification. Masters level qualification in Health Service/Business Management. Experience: Possess sufficient administrative capacity to discharge the functions of the office in addition to management ability and experience. Have experience of managing clinical services. Have a proven track record in general management, ideally in a large complex healthcare organisation or similar professional driven service industry. Highly developed knowledge of managing multi-disciplinary professional teams. People/Performance management skills. Budgetary management. Operational planning and implementation including strategic planning and options appraisal. Experience in a similar or related role in a major acute hospital. Specialist Knowledge: Sound knowledge of the working of the wider healthcare system in Ireland. Workforce and capacity planning, managing waiting lists and developing business cases. Knowledge and application of key policies and procedures to include access to services, Health and Safety, HR Guidance and Governance etc. Behaviours: Strong communications, negotiation, influencing and diplomacy skills. Effective team leader and team player with the ability to work flexibly in a diverse and highly demanding team. Resilient, working well under pressure of time and resources. Fair, honest and consistent in approach. Practical Skills: Excellent change management skills including major service reconfiguration. Analytical skills, literacy and numeracy. Ability to analyse highly complex data and formulate reports. Project Management. Excellent presentation skills using a variety of options and mechanisms. Managing clinical and business risks, developing action plans to improve performance. Able to develop effective working partnership skills within and beyond employing organisation. Aptitude: Intellectual capacity to provide vision and direction in seizing service opportunities and develop services. Self-management in order to achieve appropriate work life balance. Informal enquiries to Ms Anne Coyle, Chief Executive Officer, Beaumont Hospital Tel: 01-8092101 email: ceo@beaumont.ie A short listing exercise may be carried out on the basis of information supplied in your application. The criteria for ranking and or short listing are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. #J-18808-Ljbffr