Job Description
Client Experience Specialist - DV360 (English, German)corporate_fare Google place Dublin, IrelandApplyMinimum Qualifications:Bachelor's degree or equivalent practical experience.2 years of experience with customer support and stakeholder management.Ability to communicate in English and German fluently to support client relationship management in this region.Preferred Qualifications:Experience in advertising, sales, marketing, consulting, or media.Experience in campaign management for Google Ads (e.g. Search and YouTube) or DV360.Ability to process large data sets and identify patterns of significance.Ability to take ownership of accounts, deliverables, and Key Performance Indicators (KPIs).Effective project management skills with ability to oversee multiple, simultaneous solutions, supported by internal teams.About the JobAs a Client Experience Specialist, you will own the search advertising strategy for clients across the entire business cycle. You will lead search quality with the Large Customer Sales (LCS) teams through pitching and activating products to lead performance. You will act as an advisor and consultant across functions, Global teams, and with client advocates within Google.ResponsibilitiesComplete training to become an expert in Google’s product suite.Develop and apply knowledge of the market, industry, products, and tools in preparation to offer solutions for our clients' business issues.Lead client’s business objectives and work with them to begin the conversation of a holistic search strategy that will increase performance and investments.Work with cross-site and cross-functional teams to lead short and long-term account growth.Lead conversations on measurement and attribution with the measurement and attribution specialists of search media.Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. #J-18808-Ljbffr