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Job Description
Administrative Support Coordinator sought to enhance operations and support clinical staff at a leading private health services provider in Cork.
We are seeking a dedicated and organized individual to join our administrative team as an Administrative Support Coordinator.
Key Responsibilities:
- Collaborate with the team to handle various administrative duties, including managing appointments and generating reports.
- Address client inquiries promptly and direct them to appropriate resources.
- Manage multiple systems for scheduling, confirming, and rescheduling appointments across all clinics.
- Regularly update and maintain patient records.
- Deliver outstanding customer service, ensuring clients have a positive experience during their visits.
- Prepare necessary documentation for patients upon their arrival at the clinic.
- Maintain databases to track appointments and follow-up activities.
- Compile reports on clinic activity within agreed timelines and conduct follow-ups as necessary.
- Monitor and respond to emails in a timely manner.
- Provide administrative support to clinical staff as needed.
- Manage the reception area and handle phone inquiries effectively.
Candidate Profile:
- A minimum of 3 years of experience in a similar administrative support role.
- A positive, can-do attitude with strong team collaboration skills.
- Excellent interpersonal abilities with a talent for building rapport quickly.
- Strong time management and organisational skills, with the ability to prioritise effectively.
- Ability to maintain professionalism and confidentiality under pressure.
- Proficient in MS Office (Word, Excel, Outlook)
- Highly organised with a proven ability to multitask.
Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.
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Skills: Administration clinical support reception