Job Description
**Clinical Document Management - Business Migrations Manager** We are seeking a highly skilled professional to lead the planning and delivery of migrations to and from our enterprise-wide clinical electronic document management systems. Novartis is a global healthcare company that is committed to discovering and developing innovative treatments. We are dedicated to improving the lives of patients and families around the world. **Key Responsibilities:** • Plan and deliver migrations to and from our enterprise-wide clinical electronic document management systems • Partner with technical vendors, internal IT, and business stakeholders to ensure successful migrations • Drive the implementation of clinical document governance management initiatives and projects • Collaborate with business stakeholders to identify and agree migration business requirements • Develop and maintain a future migration roadmap • Contribute to the development of efficient processes and integrations of systems with e DMS • Serve as Subject Matter Expert for training materials, formal and informal processes, and tracking tools for e DMS migration activities • Plan and contribute to agile working methodologies during development cycles and post-migration hyper care period • Own or contribute to activities related to migration-related Incident Management, Change Management, and ongoing operations of the e DMS • Support forecasting of internal resource allocations and vendor-provided activities as part of e DMS migration roadmap management • Execute vendor oversight plan, monitor service metrics, and identify opportunities for improvement to the operating model • Act as point of escalation for issues • Provide support for inspections/audits and contribute to root cause analysis identification and creation/delivery of CAPAs **Requirements:** • Advanced degree or combination of Bachelor's degree in information or life-sciences/healthcare and relevant industry experience • Minimum of 6 years working in Pharmaceuticals, Lifesciences, and Clinical Research with specific experience in contributing and leading clinical document management, TMF, and/or records & information management • Minimum of 5 years of full-scale migrations • Minimum of 2 medium to major Veeva related hands-on and provable experience in leading and planning migrations • Business relevant technical and working experience of e DMS systems like Veeva Clinical vault, RIM, Documentum D2 LS or similar • Knowledge of industrywide Electronic and Clinical Document Management systems and features • Deep knowledge of Agile way of working with cross-functional teams for releases • Strong influencing and presentation skills • Ability to communicate effectively at all levels