We know the technology intimately and eagerly keep abreast with where it is moving. It is through this passion that we support our customers in their innovative ventures.
Members of the AWS Cloud Premium Support team are at the forefront of Cloud technologies, interacting with the full breadth of AWS services.
We are surrounded by people that are wickedly smart, fanatical about cloud computing, and believe that world class support is critical to customer success.
Why are we so important?
AWS Engineers provide advanced monitoring, troubleshooting solutions to our customers along with replicating and reproducing issues in order to provide high standard resolutions for complex situations.
We have cool customers Did you know Netflix, The CIA and NASA run on the AWS cloud? You don't have to be an expert in all of these skills, just some of them, especially because in AWS you will be facing new technologies, which is a plus for those who are passionate about learning new things.
How are we changing your career?We will challenge you, teach you, and reward you when you perform well, develop you and help you to reach your dreams.
We will help you to relocate yourself and your family, if required - the team is globally distributed, working under a follow-the-sun model and is growing insanelyNow, with AWS, you have the chance to help individuals and businesses take their computing infrastructures and applications into the Cloud.
Are you ready to make a difference and help our customers to make the most of AWS services? If you have a passion for the cloud, read on:AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success.AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
About the teamEven if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.
If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWSWe pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life BalanceAchieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.
When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career GrowthThat's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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