Job Description
Job Description: We support our customers in innovative ventures, utilizing our passion for cloud computing to provide world-class support. Our team interacts with the full breadth of AWS services, leveraging advanced monitoring and troubleshooting solutions to resolve complex issues.
Responsibilities:
- Apply advanced troubleshooting techniques to provide unique solutions
- Interact with leading technologists and work directly with AWS architects
- Drive customer communication during critical events
- Follow-the-sun model with globally distributed support sites
Career Development: We promote advancement opportunities, including Senior Support Engineer, SME, Operations Manager, and Technical Account Manager. As a Support Engineer, you will work a broad spectrum of technical issues, coach new hires, develop and present training, and participate in recruiting.
Qualifications:
- Experience in network and operating system support
- Experience with virtualization, orchestration, and cloud computing
- Experience with database administration and software development
Amazon is an equal opportunities employer. We value diversity and make recruiting decisions based on your experience and skills. Protecting your privacy and security is a top priority for Amazon.