Job Description
AWS Cloud Support Engineer role involves providing technical support for various AWS services, working with top engineers, and leveraging daily experiences to provide the voice of the customer to internal AWS teams. Responsibilities include learning and using groundbreaking technologies, responding to customer inquiries, troubleshooting and solving technical problems, and driving customer communication during critical events. The role offers opportunities to work with diverse teams, develop technical skills, and contribute to customer success. The ideal candidate has experience in software development or technical support, and troubleshooting and debugging technical systems. Preferred qualifications include a bachelor's degree in computer science or equivalent.