Job Description
Join our fabulous team at The Plaza and Tallaght Cross Hotels as our Cluster General Manager! ? You will oversee operations and lead all our teams across these two fabulous hotels, located in South County Dublin. About Us Welcome to The Plaza Hotel Dublin with 122 well-appointed ensuite bedrooms, state of the art conferencefacilities &excellent cuisine. Over the last 2 years, the entire interior of the 4-star hotel has been extensively refurbished, now comprising of exciting new eateries. The hotel now offers 122 spacious, comfortable and ensuitebedroomsalong with a number of large suites.Two large and naturally lit event spaces, together with 4meeting suitesallow forconferences and eventsof all sizes, ranging from 5-200 people. Cluster General Manager Key Duties and Responsibilities: To oversee all departments of the hotel. To assume full responsibility for all operational management, financial performance and sales & marketing activity. To maximise guest satisfaction and exceed their expectations. To work closely with all departments to maximise service opportunities and thereby increase revenues. To plan and operate within the annual budget guidelines ensuring that revenue is maximised and profitability is achieved for the hotel. To develop a friendly and personable business relationship with clients, guests and staff. To create a good culture which promotes positivity, employee engagement, empowerment and common goals, subsequently encouraging each team member to have pride in their work. To be responsible for all business decisions within the hotel. To have excellent communication and interpersonal skills, essential for dealing and building personable relationships with internal and external guests. Key requirements for the role: 3-5 years as General Manager in a 4 or 5 star environment and minimum of 2 years in a Group/Cluster GM role for two or more properties Experience in tenancy and property management Held a Senior Team position for at least two hotel openings Perks and Benefits of working at The Plaza Hotel Competitive rate of pay PRSA pension scheme Career progression opportunities across the Windward group Employee Assistance Programme Digital Wellness Programme Complimentary, high quality meals on duty Discounted room & dining rates in Windward properties for you as well as friends and family Employee awards & staff recognition scheme including employee of the Quarter, team recognition days and random treat days About Windward Management The Plaza and Tallaght Cross Hotels are managed by Windward Management. Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners Join Us Today as aCluster General Manager! Skills: General Management Revenue Hotel